Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up. Use the table below to determine which access manager software was available at the time the computer was purchased. Click Start , type device in the search field, and then select Device Manager from the search results list. You can’t post conmments that contain an email address. We attempted using the Authentec fingerprint drivers aesa found on hp’s website but after installation, the biometric device option did not appear in windows 7. Mar 06, HP Compaq b Notebook.

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This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems. Click “Add” to insert your video. It’s worth a thousand words.

I have akthentec same question Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. All forum topics Previous Topic Next Topic.

The ones I need are as follows: Message 4 of 4. When searching for drivers and software, you must use the specific product number of your computer. You have to get that driver from windows update.


Hello, We are building a Windows 7 SOE for a large company that supports numerous models of hp laptops. Click on this coompaq to download the drivers: Any idea how to Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Fingrprint Devices.

Click on Update driver. Waseemulla Shariff Replied on August 10, Here’s a link to this great service Good luck! HP Pavilion dvz Notebook.

Download HP Compaq p Notebook Authentec Fingerprint Driver Free

Tell us some more! If the BIOS available on the web site is a later version, download and install it.

How does HP install software and gather data? The fingerprint sensor driver is listed. In the search box, enter the model number of the device search for the driver.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Your answer needs to include more details to help people. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Pls i don’t know what to do again This indicates that Windows supports the device, in this case the fingerprint reader. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered.


You will have to locate and purchase a third party security program.

Solved: Drivers Needed – Compaq – HP Support Community –

The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. This software works with supported notebook models that are running a supported operating system.

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Posted on Dec 29, HP Compaq Presario V It may take a few minutes, so be patient.