In the Open box, type “command” and click OK. Now you just need to go into the router’s web based configuration at address So if you’re on Standard Internet or below, get one of these things and give TWC a little less money each month. If no link, have you tried connecting the modem using the usb connection? An IP Internet Protocol address is required for every computer to connect to the internet. I already has a Cisco leased from TWC. No comment from him.

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So don’t tell TWC you have a Webstar or they may not authorize it. I guess I just prefer blinking lights.

Make sure there are no noticeable problems with the cable. Current Temperatures Take II.

I feel much better knowing that I have the most current drivers for my hardware, and that it is now much less likely to be a victim of a malicious website attack.

If you get 4 replies, you are connected to the internet. More specifically, the modem appears to establish a link over the coaxial just fine the tech support rep on the phone confirmed that the modem was appearing as on the networkbut does not seem to output any data through the ethernet port.

Proffitt Forum moderator July 30, 4: On your modem, there should be a light indicating whether the modem is synced up with our cable modem system. I eventually ended up speaking to a level 3 tech because there was some sort of problem with the lower tech tiers doing something webstzr with the MAC address I gave them.


Internet connection problems with Webstar cable modem. – Tech Support Forum

The cable modem does not show a consistent receiving signal, which seems normal because it provides internet access when wire-connected to addresss.

Start, Run, CMD to open a command prompt: I have a one-way modem 4.

Dear Comcast, I won’t use your email service Please make sure that you are posting in the form of a question. No comment from him.

Working Cable Modem – No connection through Router

No, my issue does not involve an error message 3. Sorry, I rewrote the original post to try and streamline all the information as best as I could that I accidentally deleted a line mentioning that I had powercycled both the router and the cable modem a few times already.

Skip to main content Skip to navigation. Since more than 1 pc involved, you’ve prolem both machines to the router and webetar able to see files from either machine on the other?

I am having problems with my cable modem internet service. | Rainier Connect

I have tested three different Ethernet cables all of which I am certain do work, because I can use them to connect my computer to my router without any problems. You are reporting the following post: If you have a splitter on the cable TV jack you are using, try removing the splitter and see if the modem will connect. This post has been flagged and will be reviewed moodem our staff.


If you are getting an IP address but still can’t connect, try the following: The brand name on the front of the modem is WebStar by Scientific Atlanta 3. Flaming or offending other users Illegal activities: I dable it’s compact design, as I have it sitting on my desk next to my computer.

If you are able to connect after removing the splitter, you may have a bad splitter.

Customer reviews

This one tip will help you sleep better tonight A few seconds are all you need to get a better night’s rest. If disconnected, make sure you are firmly pushing in the rj45 connector into the modem, pc, or router.

I have tried shutting everything down and restarting in every possible sequence including moddem required by the over-the-phone technical supportto no avail. AmazonGlobal Ship Orders Internationally. The asked for the serial number and the MAC. When the computer is completely booted, let’s see this.